Smyb’s objective is to improve customer experience more and more, by ensuring assistance, reliability and transparency. In this context, we have activated on our website the new exclusive service of Customer Care Track & Trace, a useful tool that allows us to follow the state of shipment at any time.
The Track & Trace service will allow users to consult directly with information on shipments by accessing Smyb’s logistical platform, receiving updated information on the state of evasion of orders.
The benefits are clear:
- certification of the authenticity of products,
- monitoring of the processing of the product during the production phases,
- control of movements of the product during distribution phases to the point of sale,
- integration with the production processes of the Client,
- insert additional information to dialogue with consumers.
The implementation of this service has been carried out by studying the client’s needs to enable consumers to have as little information as possible.
Put your shipments in the safe with Smyb!